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SHIPPING POLICY

Shipping


Delivery is available, and can be quoted along with product estimate. 


How quickly are items shipped?


IMMEDIATE SHIP ORDERS on in stock items are ready to ship within 1-5 business days, unless otherwise specified.  Items not noted as immediate ship require manufacturing time and ship time will be quoted at time of order confirmation.

 

How will my order be shipped?


We ship via our trucks and staff unless otherwise specified. Other shipping methods are UPS, FedEx Ground, Canada Post, Purolator and Common Carrier curbside for nominal fee.

 

Here are a few important things to know when ordering product:

  • Always provide a physical house or business address

  • Be certain to include a daytime phone number

  • UPS or FedEx shipments may arrive separately when multiple items are shipped 

 

What is typical shipping time?


Ground transportation typically takes anywhere from 1-5 days depending on your location and for in stock product only. Our customer service staff is available by telephone at 519-532-9229 or by email to sales@universalservices.ca if you require specific information about shipment time on your order.

 

Do I need to be home to sign for my delivery?


Typically it is best someone is available to sign for and accept the delivery.  Special arrangements can be made in most cases.

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